Generation X Design

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Product Updates And Fixes
 
This page lists updates and fixes available for Generation X Design products. If you have a specific problem with your software please check this page first to see if the error has already been reported and an update or work around is available.
 
If you are unable to find a resolution then please report your problem via the Report An Issue page. 


 

1. Folder Browser Dialog Crash

Issue Name

Folder Browser Dialog Crash

Product

GX-Ware Resource Control, (all versions) 

Operating System

All 64-bit Windows operating systems

Description

A crash occurs whenever you press a toolbar button or select a menu option that displays another window. This has been known to occur particularly in the following situations:

  • Selecting the Print button in the Document Printer.
Solution

This is a known Windows problem and Microsoft have supplied a hot-fix, please follow the link below for the solution and for detailed technical information: